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Ask and Learn



Frequently Asked Questions

Dynamic Virtual Solutions, LLC is all for providing companies and business owners with all the necessary information enabling them to make smart decisions every step of the way. We consider this part of our service delivery process.

Ask questions and let us know about your concerns. We are always eager to share our knowledge with you.

Q: What does the signup process look like?

A: We like to have an introductory conversation with each potential client. Once you have chosen a service plan we will send you a personal login where you can access your contract and invoice.

Q: How soon can you start working?

A: Within one business day from the completion of your on-boarding process.

Q: Can I cancel anytime?

A: You can cancel anytime. Just email [email protected]

Q: I just signed up. What's next?

A: Based on the information and services you are interested in, you will receive a welcome package and a detailed questionnaire within one business day.

Q: What if I need more hours?

A: You can always purchase more hours at any point in time. Just email [email protected]

Q: Can I downgrade my plan anytime?

A: Yes, just email [email protected]

Q: IS Dynamic Virtual Solutions QuickBooks Certified ? 

A: Yes. 

Q: Is my payment secure? What payment gateway do you use?

A: All major credit cards are accepted.

Q: Where is my sensitive information stored?

A: It is stored in our QuickBooks Online client portal. QuickBooks Online uses advanced encryption technology and cloud-based data storage.

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